Job Type: Full-time
Monday – Friday: office based (with some flexibility to work remotely subject to the needs of the business).
Location: Business Bay, Dubai
About us:
We are a fast-growing, international group operating across six countries. As we scale, we are looking for a proactive and hands-on Client Solutions Manager to lead the full pre-sales lifecycle, manage cross-functional project delivery, and drive commercial success for our clients.
In this role, you’ll act as the single point of contact from proposal through launch and post-launch optimization. You’ll translate client goals into clear technical and commercial solutions, align stakeholders, manage vendors, and run revenue-driving campaigns.
This is a high-impact role that requires strategic thinking, commercial acumen, and operational execution.
The role may also involve occasional international travel to meet clients or support cross-market content projects.
Main Responsibilities:
Pre-Sales & Proposal Support:
- Assist in gathering client requirements and translating them into clear briefs.
- Support the creation of tailored proposals, including pricing and timelines.
- Coordinate with internal teams to ensure alignment during the pre-sales process.
- Prepare client presentation materials and support stakeholder meetings.
- Identify and log upsell/cross-sell opportunities in collaboration with senior colleagues.
Project Coordination & Delivery Support:
- Track project milestones and ensure internal teams stay on schedule.
- Act as a communication bridge between clients and delivery teams under the guidance of a Senior Specialist.
- Assist in managing third-party vendor communications and agreements.
Campaign & Revenue Support:
- Support the planning and execution of promotional campaigns.
- Monitor campaign performance and compile reporting dashboards.
- Help analyze campaign results and identify improvement opportunities.
- Research industry trends and assist in preparing strategic recommendations.
Client & Vendor Relationship Support:
- Assist in managing ongoing client communication and follow-ups.
- Prepare performance review materials and gather feedback.
- Help maintain strong relationships with vendors and track deliverables.
- Participate in regular team check-ins to discuss client health and project status.
Note: Occasional international travel may be required to support client projects or events.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements:
Qualifications and Experience:
- 1–2 years of experience in a client-facing, project coordination, or commercial support role.
- Excellent written and verbal communication skills.
- Strong organizational skills and ability to multitask effectively.
- Comfort with data, reporting tools, and basic analysis.
- A proactive mindset and willingness to learn from senior team members.
- Background in iGaming is a plus.
Technical & Soft Skills:
- Strategic thinker with hands-on problem-solving mindset.
- Excellent communication and client-facing presentation abilities.
- High attention to detail; capable of juggling multiple initiatives simultaneously.
- Skilled at spotting revenue opportunities and structuring scalable solutions.
- Confident decision-maker under pressure; adept at contract analysis and vendor management.ities.
Why Join Us?
- Help clients succeed: You’ll directly support operators in managing content and customizing their site’s front-end design.
- Be a platform expert: Develop in-depth knowledge of a leading CMS platform and front-end configurator tool.
- Work with a great team: Collaborate with product, marketing, and design teams across multiple countries.
- Take on a leadership role: As the company grows, you’ll have the opportunity to manage and lead a content team.
- Fast-moving, no bureaucracy: We get things done, value ideas, and support our team to succeed.on of sales, delivery, and strategy.
About Nexus Solutions
Kayan Technology LLC is part of Nexus Solutions (www.nexus-solutions.io), a group operating across 6 countries. We specialize in operational, consulting, and software services, with a core focus on regulatory compliance and supporting client needs in a dynamic global environment.
What We Offer:
- Premium Medical Insurance: Your health and well-being are our priority.
- Performance-Based Bonuses: Annual rewards based on your contribution and impact.
- Annual Flight Allowance: Financial support for your travel needs.
- Corporate Benefits: Including gifts for special occasions and team-building activities.
- Visa Sponsorship: Full visa support to ensure seamless work continuity.
At Nexus Solutions, we value our people and foster a culture of growth, collaboration, and innovation. By joining our team, you’ll be part of a company that appreciates your skills and empowers you to make a meaningful impact.
Application Process:
Submit your application through our Indeed portal.
Expected Start Date: As soon as possible
