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Curaçao (GCB) License

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Introduction to Curaçao Gaming License

Curaçao, a small Caribbean island and constituent country of the Kingdom of the Netherlands, has been a significant player in the online gambling industry for nearly three decades. Its journey in Gaming regulation began in 1993 with the introduction of the National Ordinance on Offshore Games of Hazard (NOOGH), making it one of the earliest jurisdictions to embrace and regulate online gambling.

The island’s strategic location, coupled with its favorable business environment and tax conditions, has made it a preferred choice for offshore operations, including online gaming.

Over the years, Curaçao has established itself as one of the most popular and long-standing iGaming licensing locations in the world.

In recent years, Curaçao has undergone significant regulatory changes to enhance its reputation and align with international standards. The most notable shift occurred in 2023 when the jurisdiction overhauled its licensing system, moving away from the master license and sub-license structure to a more transparent and regulated framework.

This transition marks a new era for Curaçao’s Gaming industry and a renewed focus on compliance, transparency, and responsible gaming. These changes aim to strengthen Curaçao’s position in the global Gaming market while addressing previous concerns about regulatory oversight.

Key Features of the Curaçao Gaming License

The Curaçao gaming license offers several compelling advantages that continue to attract operators from around the world:

Comprehensive Coverage

One of the most significant benefits of the Curaçao license is its all-encompassing nature. A single license covers a wide range of gaming activities. This comprehensive coverage eliminates the need for multiple licenses, providing operators with the flexibility to diversify their offerings without additional regulatory hurdles.

Global Reach

Operators with a Curaçao license can offer their services globally. While there are some restricted territories (including the USA, UK, Netherlands, and France), the license provides access to a vast global market. This broad coverage is particularly attractive for operators looking to target multiple international markets under a single license.

Established Reputation

Despite recent regulatory changes, Curaçao’s long-standing presence in the iGaming industry lends credibility to licensed operators. Many players and industry stakeholders recognize and trust the Curaçao license, which can help operators build trust and expand their player base.

Application Process and Requirements

The process of obtaining a Curaçao gaming license has evolved with the recent regulatory changes. Here’s a detailed look at the current application process and requirements:

Under the new system, Curaçao offers two main types of licenses:

B2C License: For operators who directly interact with players, manage player funds, and offer gambling services.

B2B License: For game providers, white label platform providers, and payment solution providers who support B2C operators.

Key Requirements

To be eligible for a Curaçao gaming license, applicants must meet several criteria:

  1. Company Registration: Applicants must establish a legal entity in Curaçao. This involves registering a local company and appointing a local director or representative.
  2. Due Diligence: The Curaçao Gaming Control Board (GCB) conducts thorough background checks on the company’s Ultimate Beneficial Owners (UBOs), directors, and key personnel. This process ensures the integrity and financial stability of the applicant.
  3. AML/CFT Compliance: Operators must implement robust Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) procedures. This includes appointing a compliance officer and establishing internal processes aligned with applicable legislation.
  4. Technical Infrastructure: Licensees are required to establish secure hosting and infrastructure locally. This includes having at least one physical server in Curaçao and ensuring domain ownership.
  5. Responsible Gaming Measures: Applicants must demonstrate their commitment to responsible gaming by implementing player protection measures, self-exclusion mechanisms, and providing clear information about gaming products.

Application Process

The application process typically involves the following steps:

  1. Pre-application preparation: Gather all necessary documentation and ensure compliance with basic requirements.
  2. Submit application: Complete the online application form through the GCB portal, including all required information about the company, its activities, and key personnel.
  3. Due diligence checks: The GCB conducts background checks and assesses the applicant’s suitability.
  4. Technical compliance: Demonstrate compliance with technical requirements, including RNG certification and security standards.
  5. Review and approval: The GCB reviews the complete application and makes a decision.
  6. License issuance: Upon approval, the license is issued, and the operator can begin operations.

Post-Licensing Requirements

Within six months of obtaining the license, operators must:

  • Submit critical policies and procedures audited by a GCB-approved auditor.
  • Provide RNG certification from an independent testing laboratory.
  • Have hardware and third-party software certified.
  • Submit audited security policies aligned with GCB specifications.

Regulatory Framework and Supervision

The regulatory landscape for online gambling in Curaçao has undergone significant changes to enhance oversight and align with international standards.

Transition to Curaçao Gaming Authority (CGA)

As part of the regulatory overhaul, the GCB is set to transition into the Curaçao Gaming Authority (CGA). This new body will have enhanced powers to enforce compliance and regulate the industry more effectively.

Compliance Requirements

Licensed operators must adhere to strict compliance standards, including:

  • Regular audits of financial records and gaming operations.
  • Implementing and maintaining robust AML/CFT procedures.
  • Ensuring fair play through certified Random Number Generators (RNGs).
  • Protecting player funds through segregated accounts.
  • Maintaining data security and player privacy.

Ongoing Supervision

The GCB (and future CGA) conducts regular oversight of licensed operators, which may include:

  • Periodic audits and inspections.
  • Review of financial statements and operational reports.
  • Investigation of player complaints.
  • Monitoring of responsible gaming practices.

Sanctions and Enforcement

The regulatory body has the power to impose sanctions on non-compliant operators, including:

  • Fines and penalties.
  • License suspension or revocation.
  • Mandatory corrective actions.

Costs and Fees

The cost of obtaining and maintaining a Curaçao gaming license has been revised under the new regulatory framework.

Total Annual Cost

The estimated total annual cost for a Curaçao gaming license under the new system is approximately will be ANG 120,000 (approx. EUR 61,700) annually, payable in monthly instalments of ANG 10,000 (approx. EUR 5,200) per month, which includes up to 40 domains.

Additional Costs

Operators should also consider other associated costs:

  • Company formation in Curaçao
  • Local representative fees
  • Legal and compliance consultancy
  • Technical infrastructure and hosting
  • Auditing and certification expenses

Tax Implications

While Curaçao offers a zero-tax policy on foreign-sourced income, operators should consult with tax professionals to understand their full tax obligations, both in Curaçao and in the markets they serve.

How We Can Assist - New GCB Applications

Nexus Solutions offers comprehensive support for obtaining and maintaining your Curaçao gaming license:

  • Application management and guidance
  • Corporate setup and local representation
  • Compliance framework development (AML/CFT, Compliance Officer, Responsible Gaming including ADR)
  • Technical and operational guidance (Policies and Procedures, SOPs, Technical Testing Assistance)
  • Ongoing regulatory updates and support

With our expertise, navigate the licensing process efficiently and focus on growing your iGaming business. Contact Nexus Solutions to streamline your entry into the Curaçao market by completing the Contact Us form.

How We Can Assist - Existing GCB Applications

For operators with existing applications, Nexus Solutions offers:

  • Application review and issue identification
  • Assistance in expediting GCB application processing
  • Application form updates to meet GCB requirements
  • Business plan and financial projection refinement to meet GCB requirements
  • Technical requirement guidance and website/domain review
  • Business structure optimization for regulatory compliance and better fit the acceptable norms by GCB

Additional services include:

  • SOP gap analysis and improvement
  • Policy and procedure drafting assistance
  • Compliance Officer functions (AML, Technical, Legal, Operations)
  • Player Support services (including Alternative Dispute Resolution)
  • System Security Testing and Information Security assessment
  • Business Risk Assessment (BRA) and Customer Risk Assessment (CRA)
  • AML Certification as required by GCB

Partner with Nexus Solutions to enhance your application’s success and navigate the Curaçao iGaming landscape effectively. Contact Nexus Solutions today to optimize your Curaçao gaming license application by completing the Existing GCB Applicant Form.

Require Further Information?

We can help you with our committed specialists. To get in touch with us, please use our online form to submit your request or send us an email.
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